If you scheduled a Virtual Appointment, NWACC uses an online videoconference tool called Microsoft Teams (MS Teams). MS Teams is part of the Office 365 suite of programs that is provided FREE to all students at NWACC.

Here are four important things to know about using Teams for your advising appointment.

1. Download the Teams App

Before your Microsoft Teams Video Appointment, get familiar with Microsoft Teams! Go to the link below to download the app, and be sure to use your NWACC username and password.

https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app

2. Test Your Equipment Before Appointment

MS Teams has a feature you can use to check your webcam for audio and video before your first online meeting. Go into Teams using the desktop app and click on your profile picture > Manage Account > Devices and the test call button. Watch this video for more information: Microsoft Teams - Test your audio and video before you go online

3. Check your Email for the Appointment Link!

Before your appointment, you will receive an email with a link to your Microsoft Teams appointment. Please join the appointment at least 5 minutes before its scheduled time! Advisors will wait up to 10 minutes for you to join the appointment. After 10 minutes, the appointment must be rescheduled.

4. Tech Support

If you run into problems with Microsoft Teams, contact the NWACC IT Techsupport desk at 479-619-4357 or email techsupport@nwacc.edu. Also text the Advising Office to let them know 479-309-5532